AI is moving fast—but most professionals are still stuck at the starting line. While tools like ChatGPT, Claude, and Copilot promise to transform the way we work, many teams are still figuring out what they actually do, how to use them effectively, and where to begin.

That’s why we’re hosting a practical, in-person 1-day workshop in Edinburgh, designed specifically for professionals who want to make AI useful in their day-to-day work—without needing a technical background.

Agenda and Outcomes

Over the course of the day, we’ll take you from first principles to practical application. You’ll learn:

• What large language models (LLMs) like GPT-4 and Claude are, and how they work

• The difference between AI, ML, and generative tools

• How to use AI in real workflows: writing, summarising, analysing, and more

• What makes a good prompt (and how to avoid common mistakes)

• How to identify opportunities in your own role or department

You’ll also see real examples of AI being used across operations, HR, finance, and service delivery. At the end of the session, you’ll leave with a printed and digital AI Playbook that captures:

• Key terms and definitions

• Prompting techniques that work

• A responsible use checklist

• Examples and templates to use immediately

• A personal action plan for trying AI back at work

Who is it for?

This session is ideal for:

• Managers and professionals looking to upskill

• Teams experimenting with AI in their workflow

• Public sector, enterprise, and SME teams new to LLMs

• Anyone responsible for innovation, digital strategy, or operations

You don’t need any technical background. If you can write an email, you can benefit from this workshop.